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Elderly people, especially those considered ‘at risk’ or with underlying health conditions, face an increased threat of isolation and loneliness as care homes are forced to close their doors to visitors.

Video-calling technology is the ideal way for your residents to stay in touch with the ones they love. Seeing people’s faces – and others seeing theirs – can allow them to feel much closer than a simple phone call can, especially for those residents who are self-isolating within the care home due to Covid-19. This can be great for mental wellbeing; but the perceived complexities of using phones and tablets can feel daunting.

That's why we've put together a beginner’s guide to video calling which will walk your staff and your residents through the steps to success using two of the most popular Apple and Android applications: FaceTime and WhatsApp. Download your free, printable copy at the link below.

If you have residents who are self-isolating you might want to consider prioritising the use of tablets or mobile devices with these individuals, as they are at an increased risk of loneliness

Beginner’s guide to video calling

Beginner’s guide to video calling

Remember to only accept calls or click on links from people you know and trust. For increased confidence, try pre-arranging video calls with residents’ families.

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